Smart Robot Foot

To provide solid support for all after-sales services, ensuring service quality and efficiency:

1. Nationalservice outlets:Establishing service outlets and testing centers in majorindustrial cities in China to achieve regional service coverae and shorter on-site service response time;

2. 0riginal factory engineering team:All service engineers have undergone professional training and assessment, posess the ability to debug,repair, and calibrate sensors/joint modules throughout the entire process, and are certified to work;

3. Standardized service process:Establish a standardized process from service acceptance,fault diagnosis,solution, service execution, and afer-sales follow-up to ensure that every service is recorded, tracked, and guaranteed;

4. Service quality follow-up:After alservices are completed, folow up with customer within 72 hour,collect customer feedback, and continuously optimize service processes and quality.

Promise to quickly solve problems within 12 hours, 7x24Timely response within hours,36on-site maintenance within hours.